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Frequently Asked Questions

Q: What kinds of searches are managed by Commongood Careers?
A: Commongood Careers supports the hiring needs of high-impact nonprofits nationwide. We recruit for positions in every functional area, including finance, operations, development, marketing, human resources, program and general management, and at all seniority levels, although the majority of our searches are mid-to-senior level roles.

Q: What is Commongood Careers’ role in the hiring process?
A: For every search, we recruit a diverse and robust candidate pool, screen all resumes and cover letters, conduct phone interviews, and present candidates to our clients for their consideration. From there, we provide ongoing support to both the hiring organization and candidates under consideration through the rest of the process, until an offer is accepted.

Q: How can I utilize Commongood Careers as a resource in my job search?
A: We’re here to support the needs of mission-driven jobseekers in a number of ways. Our Knowledge Center contains articles and blog posts that address a range of issues relating to nonprofit job searches. Our email newsletter, Good News Monthly, includes a full list of the searches we’re currently managing, plus helpful career advice and sector news. For those seeking a more personalized and in-depth level of support, we also offer comprehensive yet affordable career advising and resume writing services.

Q: How does the Commongood Careers application process work?
A: For a detailed description of the application process, please visit What to Expect.

Q: I’m having a technical problem submitting my application. What should I do?
A: Please email a description of the problem to We will respond as soon as possible.

Q: Why do you want to know where I found out about the position?
A: Commongood Careers is strategic about our recruitment efforts, so knowing where you first found out about a position helps us track the effectiveness of our recruiting techniques.

Q: What do you do with my resume once it’s in your database? Is my information secure?
A: Unless instructed otherwise, Commongood Careers holds the resumes and cover letters of all applicants who apply for specific positions, or join the general talent pool, in our secure and private database. Only our staff members have access to this database, and we may contact you directly to invite you to apply for positions that fit with your background and experience. Your privacy is important to us. We never share your resume with a third-party, other than the organization(s) to which you have applied. For more information, please review our Privacy Policy.

Q: What do you look for in a cover letter and resume?
A: Overall, we look for strong writing skills, attention to detail, organization and clarity when reviewing application materials. We highly recommend that you use your cover letter as an opportunity to share your unique connection to the mission of the organization and describe how your skills and experience fit the requirements of a given role. For some helpful advice on how to write cover letters and resumes, we encourage you to read these articles from our Knowledge Center: Writing a Winning Cover Letter and Ten Resume Tips for Nonprofit Jobseekers.

Q: Why do I have to submit a cover letter?
Our clients view targeted cover letters as an essential part of the application. Cover letters can offer valuable insight into your background, experience and unique qualifications for the position. Additionally, they provide an opportunity to demonstrate your strong writing skills.

Q: I was invited to a phone interview with Commongood Careers. How should I prepare?
A: Your preliminary phone interview with Commongood Careers should last approximately 30-45 minutes. We highly encourage you to research the organization so you are familiar with its mission, programs, staff, and any other relevant information, and be prepared to discuss your specific interest in the organization’s mission and programs, as well as how your background and experience meet the requirements of the position. For more information on how to prepare, we invite you to read our article The Art of the Phone Interview.

Q: Can I come to your office for an in-person interview for the position that I applied to?
A: Commongood Careers generally does not conduct in-person interviews. The vast majority of interviews conducted by Commongood Careers take place over the phone or occasionally by Skype.

Q: I thought that I was qualified for the job that I applied to, but I did not move forward in the process. Can I receive some feedback?
A: We regret that due to the confidential nature of our relationship with our hiring organizations, we cannot provide specific feedback to applicants regarding the searches we manage. If you are interested in receiving personalized and in-depth feedback on your application materials, interview skills, or other aspects of the job search, Commongood Careers offers comprehensive career advising services. Please note that these services are designed to support your job search generally and will not provide you with any special advantages in your application to searches being managed by Commongood Careers.

Q: I received an email stating that I’d hear back regarding my candidacy within a week, but haven’t heard anything. What should I do?
A: Commongood Careers makes every effort to communicate with candidates as quickly as possible, regardless of the decision about your candidacy. However, there are instances where follow-up will take a bit longer. We thank you in advance for your patience. You may also wish to check your email spam filter for our messages and ensure that the domain “” is “white listed” as an approved sender in your account.

Q: I had a phone interview with Commongood Careers, but have not yet heard from the hiring organization. What should I do?
A: Our clients are incredibly busy, so we do ask for and appreciate your patience. However, if it has been more than two weeks and you have not heard from either Commongood Careers or our hiring organization, please feel free to contact the Commongood Careers staff member with whom you interviewed. Additionally, if something in your job search changes, please reach out to us quickly so that we can communicate that message to the hiring organization as needed.